Viber Carousel Messaging

In this article, you will learn how to create a Viber Carousel Campaign on the Apifon platform.

What are Viber Carousel Messages?

Viber Carousel Messages enable you to showcase a series of products in a single message using up to five rich cards. Users can swipe left or right to browse the cards without clicking away or opening a new page. 

What’s inside a Carousel Message:

  • Up to five rich cards
  • An image
  • Title, description text, and emojis
  • Up to two call-to-action (CTA) buttons linking directly to your website, product page, or online store

✔ Carousel messages are ideal for product showcases, promotions, and multi-offer campaigns.

To create and send a Viber Carousel campaign, your Viber Sender ID must be enabled for this feature.

If you need assistance, contact ace@apifon.com.

How to Create a Viber Carousel Campaign

To create a Viber Carousel campaign, follow these steps:

  1. From the Dashboard menu, go to Campaigns > Messaging.
  2. Click the Add button.
  3. Select Viber Messaging.
  4. At the bottom of the page, enter the name of your campaign.
  5. Click Create.

Viber Carousel Campaign Design 

1. Lists

Select one of your existing subscriber lists or upload a new one.

2. Segments

Choose either All subscribers or a specific segment of the selected list.

3. Carousel Setup

Configure your carousel as follows:

  • Choose layout: Select Carousel as the message layout.
  • Select your Sender ID.

    Kb_Carousel_Layout_Sender ID

  • Write the content of your message.
  • Add up to five rich cards.

    Carousel_Rich Cards

For each card, complete the following:

a. Upload an image
Click to upload your image.

b. Add a Card Title
Enter the title and click OK.

 Carousel Rich Cards Image

c. Set the Primary Button
Click to edit, then enter the label and URL. Click OK



d. (Optional) Add a Secondary Button
Click to edit, then enter the label and URL. Click OK.

When your carousel content is complete, click Next. 

The Secondary Button is optional.

Card Parameters

Parameter Required Description / Rules
Title Mandatory 2 to 38 UTF-8 characters
Image Mandatory

Formats: PNG, JPEG, JPG
Recommended size: 215×185

Primary Button Mandatory Contains label & action URL
Secondary Button Optional Contains label & action URL
Label Mandatory (inside button) Up to 10 UTF-8 characters in Primary Button
Up to 12 UTF-8 characters in Secondary Button
Action URL Mandatory (inside button) URL or action triggered when the user taps the button or image

Final Steps

The remaining steps are the same as creating any Viber campaign.
To continue, visit the Knowledge Base article Create a Viber Campaign.

 

Now you know how to create a Viber Carousel Campaign on the Apifon platform. 

Thanks for reading!