Create Viber Campaign

In this article, we will guide you through how to create a Viber Campaign in Apifon platform.

Task Roadmap

From the Dashboard menu go to "Campaigns" and then choose the submenu "Messaging".

To create a Viber campaign, follow these steps:

  1. Click “Add” button.
  2. Select "Viber Messaging".

    Please kindly note that your Viber Sender Id must be enabled in order to create and send a Viber campaign. For more information contact

  3. Towards the bottom of the page enter e name of your campaign.
  4. Click “Create”.

Campaign Settings

To set up your campaign, follow these steps:


Select the list for the campaign and click “Next”.


You can select the entire list or a segment of it.


To write your message, select the Sender ID. Write the body of your message and keep in mind that there is a character limit of 1000.

If you have created a template you can choose it from Viber Templates.

SMS Failover

In case a subscriber doesn’t use Viber, an SMS will be sent automatically.

Write you message and keep in mind that there is a character limit of 160. If you want to skip SMS failover, deselect the option at the top of the screen. 

Click “Next”.


To schedule your campaign, follow these 3 steps:
If you wish to send your campaign instantly, ignore and go to “Next”.

  1. Select a date for your campaign.
  2. Click and drag the "Campaign Start" icon to your preferred time. You can also set your campaign’s expiration time in the same way.
  3. Click “Next”.


Check the overview of your campaign including the campaign’s name, sending date & time, number of subscribers, number of estimated messages and selected list.

The mobile phone screen shows you a preview of your message as it will appear on the recipient’s device.

Test to your handset

Before sending your campaign, send a test message to your own mobile number or a group of numbers by following these 3 steps:

  1. Select “Test to your handset”.
  2. Enter the mobile numbers for the test.
  3. Press “Send”.

By pressing the “Start Campaign” button, your campaign will be sent. 

If you do not want the already completed campaigns to be displayed, you can archive it after selecting the campaign and selecting "Archive" in the Campaign Overview.

This way, all Archived Campaigns will no longer appear on the home page unless you choose to search by "Campaign Status".


Now you know how to create and send Viber campaigns in Apifon platform. Thank you for reading!