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      FAQs

      Frequently asked questions

      SMS

      • What is the character limit for a single SMS message?
      • What is Sender id?
      • Can I send an SMS in lower case?
      • Can I have more than one Urls in my message?
      • My message is being charged as two. How can I reduce it?
      • Can I use text formatting (Font, Bold, Italic) in my message?
      • Can I insert emoticons in my SMS message?
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      Viber

      • What is the character limit for a Viber message?
      • Can I have multiple buttons in my Viber message?
      • Can I insert videos in my Viber message?
      • Can I insert emoticons in my Viber message?

      Email

      • Can I use my own custom Unsubscribe/Update Profile URLs?
      • What dimensions should my email template have?
      • How can I check which recipients received the email I sent?
      • Can I remove the Unsubscribe link from my template?
      • Can I remove the Web Version link from my template?
      • How can I use the template of my previous campaign?
      • Can I change the footer in my Email Template?
      • Can I change the colour of Social Media icons?
      • Can I send email to specific subscribers to my list? If yes, how?
      • How do I ensure that my emails do not end up in SPAM?
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      General

      • How can I login to the Apifon platform?
      • I cannot remember my password to the Apifon platform.
      • Can I change the scheduled campaign time on the platform?
      • Is there a subscriber limit to a list?
      • How can i find the unsubscribe users in my list?
      • How do I import my list correctly?
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