Viber
      Back to home
      1. Knowledge Base
      2. Campaigns
      3. Viber

      Create Viber Template (X)

      In this article, we will guide you through how to create a Viber template in the Apifon platform.

      Task Roadmap

      To begin, on the Dashboard menu go to “Templates” and then choose the submenu “Active”.

      To create your Viber template, follow these 4 steps:

      1. Click "Add".
      2. Select "Viber Template" and choose one of the available Layouts:
        • Text, Image & Button
        • Text, Video & Button
        • Image
        • Video
        • Text & Button
        • Text & Video
        • Text
      3. Design your message: Type in the text, import the image, edit the video or button (depending on the layout you chose). 
      4. Give your template a title and click "Create".

      Remember: All Viber message components have specific properties. 

      Text properties: 1,000 character limit

      Image properties: jpg format and 400x400 pixels

      Video properties: 3gp, m4v, mov, or mp4 format, max 200 Mb, duration up to 600sec. YouTube videos are not supported by Viber.

      Thumbnail image: jpg or png format, max 1,000 characters in the URL

      Button properties: 30 character limit on the button label. When a video component is used, the Button URL is filled in automatically. 


      Viber templates are divided into two categories:

        • Promotional: Messages contain text, image with button and/or video.
        • Transactional: Messages contain only text.

      create-viber-template-EN

       

      Now you know how to create a Viber Template.

      Thank you for reading!


      Viber templates are divided into two categories:

        • Promotional: Messages contain text, image with button and/or video.
        • Transactional: Messages contain only text.

       

      SMS

      create-viber-template-EN

      Create-SMS-template-EN

       

      The Apifon platform allows you to create the content of your message and save it on your account, so you can use it anytime. 

      There are specific user roles that give permission to marketing experts to create, edit, and delete message templates...

      You can access your templates form the menu on the left. 

      You ca

       

      SMS Template


      To create an SMS template, follow the steps below: 

      1. Click Templates > Add.
      2. Choose SMS Template. 


      3. Type your message. 
      4. Type a name for your template. 
      5. Click Create. 

      • Remember, the content of a single message has a limit of 160 non-special characters.
      • You may change the message encoding to include special characters when you create your campaign. 

       

       

      Viber Template

      To create a Viber template, follow the steps below: 

      1. Click Templates > Add.
      2. Choose Viber Template. 


      3. Select one of the available Layouts:
        • Text, Image & Button
        • Text, Video & Button
        • Image
        • Video
        • Text & Button
        • Text & Video
        • Text

      4. Design your message: Type in the text, import the image, edit the video or button properties (depending on the layout you chose). 


      5. Type a name for your template. 
      6. Click Create. 

       

      Remember: All Viber message components have specific properties. 

      • Text: 1,000 character limit
      • Image: jpg format and 400x400 pixels
      • Video: 3gp, m4v, mov, or mp4 format, max 200 Mb, duration up to 600sec. YouTube videos are not supported by Viber.
      • Thumbnail image: jpg or png format, max 1,000 characters in the URL
      • Button: 30 character limit on the button label. When a video component is used, the Button URL is filled in automatically. 

       

      Email Template

      You can now create and save a Personal email template and use it for your campaigns or your automations.

      Create your personal E-Mail Template and save it to your personal templates library

      Your personal E-Mail templates are now available when you create a campaign.

      To create an Email template, follow the steps below: 

      1. Click Templates > Add.
      2. Choose Email Template. 


      3. Select one of the available Layouts:
      5. Design your message: Type in the text, import the image, edit the video or button properties (depending on the layout you chose). 
      6. Type a name for your template. 


      7. Click Create.