Create Viber Template

In this article, we will guide you through how to create a Viber template in the Apifon platform.

Viber Template

To create a Viber template, follow the steps below: 

  1. Click Templates > Add.

  2. Choose Viber Template. 


  3. Select one of the available Layouts:
    • Text, Image & Button
    • Text, Video & Button
    • Image
    • Video
    • Text & Button
    • Text & Video
    • Text

  4. Design your message: Type in the text, import the image, edit the video or button properties (depending on the layout you chose). 


  5. Type a name for your template. 
  6. Click Create

All Viber message components have specific properties

  • Text: 1,000 character limit
  • Image: jpg format and 400x400 pixels
  • Video: 3gp, m4v, mov, or mp4 format, max 200 Mb, duration up to 600sec. YouTube videos are not supported by Viber.
  • Thumbnail image: jpg or png format, max 1,000 characters in the URL
  • Button: 30 character limit on the button label. When a video component is used, the Button URL is filled in automatically. 

Viber templates are divided into two categories within the platform:

  • Promotional: Messages contain text, image with button, and/or video.
  • Transactional: Messages contain only text.


Now you know how to create a Viber Template.
Thank you for reading!

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