Create Viber Template

In this article, we will guide you through how to create a Viber template in the Apifon platform.

Task Roadmap

To begin, on the Dashboard menu go to “Templates” and then choose the submenu “Active”.

To create your Viber template, follow these 4 steps:

  1. Click "Add".
  2. Select "Viber Template" and choose one of the available Layouts:
    • Text, Image & Button
    • Text, Video & Button
    • Image
    • Video
    • Text & Button
    • Text & Video
    • Text
  3. Design your message: Type in the text, import the image, edit the video or button (depending on the layout you chose). 
  4. Give your template a title and click "Create".

Remember: All Viber message components have specific properties. 

Text properties: 1,000 character limit

Image properties: jpg format and 400x400 pixels

Video properties: 3gp, m4v, mov, or mp4 format, max 200 Mb, duration up to 600sec. YouTube videos are not supported by Viber.

Thumbnail image: jpg or png format, max 1,000 characters in the URL

Button properties: 30 character limit on the button label. When a video component is used, the Button URL is filled in automatically. 

Viber templates are divided into two categories:

    • Promotional: Messages contain text, image with button and/or video.
    • Transactional: Messages contain only text.



Now you know how to create a Viber Template.

Thank you for reading!