---
title: Export Viber Tracking Report
description: In this article, we will guide you through the process of exporting a Viber tracking report on the Apifon platform.
---

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# Export Viber Tracking Report

## In this article, we will guide you through the process of exporting a Viber tracking report on the Apifon platform.

### Task Roadmap

To get started, navigate from the **Dashboard** to: **Reports \> Viber Tracking**

![](https://apifoncds.blob.core.windows.net/knb/Reports/6-Export-Viber-Tracking-Report/Graphic-Elements-EN/Viber-Tracking-Grid-EN.gif)

### **A. Data customization**

Before exporting, you can tailor the visible data by following these steps:

1. **Set the time frame** for your report by selecting the **calendar** ![](https://kb.apifon.com/hs-fs/hubfs/image-png-Apr-24-2025-12-20-56-2292-PM.png?width=31&height=45&name=image-png-Apr-24-2025-12-20-56-2292-PM.png)at the top.
2. Click **Search** in the Viber Tracking menu.
   
   ![](https://apifoncds.blob.core.windows.net/knb/Reports/6-Export-Viber-Tracking-Report/Graphic-Elements-EN/Viber-Tracking-Search-%CE%95%CE%9D.gif)
   
   **or**
   
   Click the **three lines (☰)** icon in the upper right corner.

You can filter and customize the data using the following parameters:

- **Message ID**
- **Request ID**
- **Viber Sender ID**
- **Destination**
- **Channel**
- **Promotional**
- **Failover**
- **Viber Status**
- **Countries**
- **Service**

### **B. Export**

To export the Viber tracking results:

1. Click **Export** from under the Viber Tracking menu.
   
   ![](https://kb.apifon.com/hs-fs/hubfs/image-png-Apr-24-2025-12-27-26-2517-PM.png?width=417&height=78&name=image-png-Apr-24-2025-12-27-26-2517-PM.png)
2. In the pop-up window, type a **name** for your exported file.
   
   ![](https://kb.apifon.com/hs-fs/hubfs/image-png-Apr-24-2025-12-27-48-8502-PM.png?width=318&height=200&name=image-png-Apr-24-2025-12-27-48-8502-PM.png)
3. Choose the **number of rows** to export (select "All rows" to export everything).
   
   ![](https://kb.apifon.com/hs-fs/hubfs/image-png-Apr-24-2025-12-34-49-0603-PM.png?width=399&height=64&name=image-png-Apr-24-2025-12-34-49-0603-PM.png)
4. Select the **file format** for export: `.xlsx` or `.csv`.
   
   ![](https://kb.apifon.com/hs-fs/hubfs/image-png-Apr-24-2025-12-28-41-5678-PM.png?width=414&height=183&name=image-png-Apr-24-2025-12-28-41-5678-PM.png)
5. The **Include pivot table** option is enabled by default. If you want a summary of your data in a separate Excel sheet, leave it checked; otherwise, you can uncheck it.
   
   ![](https://kb.apifon.com/hs-fs/hubfs/image-png-Apr-24-2025-12-29-15-9910-PM.png?width=403&height=91&name=image-png-Apr-24-2025-12-29-15-9910-PM.png)
6. The **Column names in the first row** option will be enabled by default to include headers in your file. ![](https://kb.apifon.com/hs-fs/hubfs/image-png-Apr-24-2025-12-29-51-0807-PM.png?width=435&height=71&name=image-png-Apr-24-2025-12-29-51-0807-PM.png)
7. Click **Export**.  
   ![](https://kb.apifon.com/hs-fs/hubfs/image-png-Apr-24-2025-12-35-54-8896-PM.png?width=411&height=56&name=image-png-Apr-24-2025-12-35-54-8896-PM.png)

You will receive an **email notification** once the file is **ready for download**.

### **Accessing Your Export**

1. Navigate to the main Dashboard, then select **Reports \> Export**.
2. Here you’ll find all previously exported files, with details such as:
   
     - **The user** who requested the export
     - **Date** of the export request
     - **File name**
3. Click the **Download** button ![](https://kb.apifon.com/hs-fs/hubfs/image-png-Apr-24-2025-12-37-36-0316-PM.png?width=43&height=33&name=image-png-Apr-24-2025-12-37-36-0316-PM.png) to get your file.

![](https://apifoncds.blob.core.windows.net/knb/Reports/6-Export-Viber-Tracking-Report/Graphic-Elements-EN/Viber-Tracking-Export-EN.gif)

 

Now you know how to export Viber tracking results. 🚀

Thank you for reading! 😊

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