---
title: Viber List Messaging
description: In this article, you will learn how to create a Viber List Campaign on the Apifon platform.
---

[Skip to content](https://kb.apifon.com/viber-list-messaging#main-content)

- [English](https://kb.apifon.com/viber-list-messaging)
- [Ελληνικά](https://kb.apifon.com/el/viber-list-messaging)

English

Show submenu for translations

![apifon-full-lock-up-purple-1.png\]](https://kb.apifon.com/hs-fs/hubfs/apifon-full-lock-up-purple-1.png?height=40&name=apifon-full-lock-up-purple-1.png)

Open main navigation

Close main navigation

- - [English](https://kb.apifon.com/viber-list-messaging)
    - [Ελληνικά](https://kb.apifon.com/el/viber-list-messaging)

  English
  
  Show submenu for translations
- [apifon.com](https://www.apifon.com/)

[apifon.com](https://www.apifon.com/)

 How can we help you today?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://kb.apifon.com/?hsLang=en)
2. [Campaigns](https://kb.apifon.com/campaigns?hsLang=en)
3. [Viber](https://kb.apifon.com/campaigns?hsLang=en#viber)

# Viber List Messaging

## In this article, you will learn how to create a Viber List Campaign on the Apifon platform.

#### **What Are Viber List Messages?**

Viber List Messages are an **interactive business messaging format** that allows your business to present **up to five predefined response options** in a single message.

This format is designed to help you gather **consistent, structured, and actionable customer data**.  
It is ideal for:

- Appointment bookings
- Service or product selection
- Quick, one-tap feedback collection

A Viber List Message includes:

- **Up to 5 selectable options**
- **Supports text and emojis**
- **Users can only select one option.**

This message type is charged **per delivered message**, at the **transactional Viber rate**.

To create and send a Viber List Campaign, you must have an **active 2-way   
Viber Sender ID**.  
If you don’t have one, contact your Account Manager or [sales@apifon.com](mailto:sales@apifon.com).

#### **Setting Up the Reply URL**

Before sending a Viber List Campaign, you should define a **Reply URL** for the subscriber list you will use.

To set it up:

1. Go to **Subscribers \> List**.
2. Select the list you plan to use for your campaign.
3. In the **Subscribers** tab, click **Settings \> List Info & Defaults**.
4. Look at the bottom to locate the **Reply URL** section.
5. Paste your Reply URL and click **Save**.
   
   ![reply url-1](https://kb.apifon.com/hs-fs/hubfs/reply%20url-1.png?width=486&height=412&name=reply%20url-1.png)

#### **How Replies Are Handled**

Once the Reply URL is configured, every time a customer selects an option from a Viber List message, their selection is automatically sent to the Reply URL you defined. This allows your system to receive the customer’s response in real time.

You can then process, store, or act on this information in any way that fits your business logic, such as triggering workflows, updating customer records, or sending follow-up messages entirely within your own system.

### **How to Create a Viber List Campaign**

To create a Viber List Campaign:

1. From the Dashboard menu, go to **Campaigns \> Messaging**.
2. Click **Add**.
3. Select **Viber Messaging**.
4. At the bottom of the page, enter a **name for your campaign**.
5. Click **Create**.

**![](https://apifoncds.blob.core.windows.net/knb/Campaigns/2-Create-Viber-Campaign/Graphic-Elements-EN/Create-viber-campaign-EN.gif)**

### **Viber List Campaign Design**

Once inside the campaign editor, configure your campaign as follows:

#### **1. Lists**

Select your preferred subscriber list **or use the Quick Upload option** to upload your list instantly.

If you choose **Quick Upload**, the platform will automatically assign a temporary list without predefined settings. That means you must [enter the Reply URL in campaign settings](https://kb.apifon.com/viber-list-messaging#quick-upload-replyurl)**.**

#### **2. Segments**

Choose between:

- **All subscribers**, or
- a specific **segment** of your list.

#### **3. List Message Setup**

Configure your List Message:

- **Choose layout:** Select **List** as the message layout.
- **Select your 2-way Sender ID.**
- **Write your message content** (up to 85 characters).
- **Add 2–5 options**, up to 50 characters each.

![Knowledge Base Viber List Messages](https://kb.apifon.com/hs-fs/hubfs/Knowledge%20Base%20Viber%20List%20Messages.gif?width=670&height=400&name=Knowledge%20Base%20Viber%20List%20Messages.gif)

 

### **Final Steps**

The remaining steps are identical to creating any Viber campaign.  
For detailed guidance, refer to the Knowledge Base article:[Create a Viber Campaign](https://kb.apifon.com/create-viber-campaign?hsLang=en).

Before sending or testing your List campaign, go to **Summary** (Step 6) and confirm that your **Reply URL** is assigned from the selected list. If not, add it in the **Reply URL field** and click **Save**.

If you used **Quick Upload**, you must also add the Reply URL manually.

 ![httpsapifon.demo-callback](https://kb.apifon.com/hs-fs/hubfs/httpsapifon.demo-callback.png?width=486&height=412&name=httpsapifon.demo-callback.png)

 

 

Now you know how to create a Viber List Campaign on the Apifon platform. 

Thanks for reading!

 

- [Getting Started](https://kb.apifon.com/getting-started?hsLang=en)
- [Account & Billing](https://kb.apifon.com/account-billing?hsLang=en#main-content)

    - [Account Management](https://kb.apifon.com/account-billing?hsLang=en#account-management)
    - [Billing & Payments](https://kb.apifon.com/account-billing?hsLang=en#billing-payments)
    - [Security & Access](https://kb.apifon.com/account-billing?hsLang=en#security-access)
    - [Email & Domain Security](https://kb.apifon.com/account-billing?hsLang=en#email-domain-security)
- [Campaigns](https://kb.apifon.com/campaigns?hsLang=en#main-content)

    - [Campaign Management](https://kb.apifon.com/campaigns?hsLang=en#campaign-management)
    - [Templates & Content](https://kb.apifon.com/campaigns?hsLang=en#templates-content)
    - [SMS](https://kb.apifon.com/campaigns?hsLang=en#sms)
    - [Viber](https://kb.apifon.com/campaigns?hsLang=en#viber)
    - [Email](https://kb.apifon.com/campaigns?hsLang=en#email)
    - [Landing Pages](https://kb.apifon.com/campaigns?hsLang=en#landing-pages)
    - [Automations](https://kb.apifon.com/campaigns?hsLang=en#automations)
- [Integrations](https://kb.apifon.com/integrations?hsLang=en)
- [Lists](https://kb.apifon.com/lists?hsLang=en#main-content)

    - [List Management Tools](https://kb.apifon.com/lists?hsLang=en#list-management-tools)
    - [Forms](https://kb.apifon.com/lists?hsLang=en#forms)
    - [Segmentation](https://kb.apifon.com/lists?hsLang=en#segmentation)
- [Reports & Analytics](https://kb.apifon.com/reports-analytics?hsLang=en#main-content)

    - [SMS](https://kb.apifon.com/reports-analytics?hsLang=en#sms)
    - [Viber](https://kb.apifon.com/reports-analytics?hsLang=en#viber)
    - [Email](https://kb.apifon.com/reports-analytics?hsLang=en#email)
    - [Tracking & Integrations](https://kb.apifon.com/reports-analytics?hsLang=en#tracking-integrations)
    - [E-Commerce](https://kb.apifon.com/reports-analytics?hsLang=en#e-commerce)
- [FAQs](https://kb.apifon.com/faqs?hsLang=en)

[![](https://kb.apifon.com/hs-fs/hubfs/apifon-master-logo-white.png?width=1080&height=556&name=apifon-master-logo-white.png)](http://apifon.com)

<https://www.facebook.com/apifon> <https://www.linkedin.com/company/apifon> <https://www.instagram.com/apifon_co>

Copyright © 2026, Apifon S.A