---
title: Reset your Password
description: In this article, you will learn how to reset your password in the Apifon platform.
---

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# Reset your Password

## In this article, you will learn how to reset your password on the Apifon platform.

If you forgot your password, follow these steps:

1. Go to [**apifon.com**](https://www.apifon.com/) and select **Log In**.<https://www.apifon.com/>
2. Click **Forgot your Password?**
3. Type the **email address** you use to log in to the platform.
4. Click **Reset Password.**
   
   ![](https://apifoncds.blob.core.windows.net/knb/Getting-Started/9-Reset-password/Graphic-Elements-EN/Forgot-password-EN.gif)
5. **Check your inbox** and Junk/SPAM folders for a new email from Apifon.
6. Click **Reset Password** to be redirected to the platform.  
   ![](https://apifoncds.blob.core.windows.net/knb/Getting-Started/9-Reset-password/Graphic-Elements-EN/Automation-email-reset-password-EN.png)
7. Type and verify your **new password**.   
   The new password should be at least 10 characters long, and include a mix of capital and lower-case letters, at least one number and a special character/symbol.
   
   ![](https://apifoncds.blob.core.windows.net/knb/Getting-Started/9-Reset-password/Graphic-Elements-EN/Enter-new-password-EN.png)
8. Select **Change Password**, to complete the process and log in.

![](https://apifoncds.blob.core.windows.net/knb/Getting-Started/9-Reset-password/Graphic-Elements-EN/Automation-emai-new-password-EN.png)

- **Always reset** your password if you forget it. After **5 failed attempts** to guess your password, the platform will automatically disable your user.
- If you repeat the above process to resend the email, make sure that you click on the link of **the latest email** you received.
- Depending on your email client, you may need to **download the pictures** of the email or **hover** over the orange button to **view the URL** and copy it to a new browser page.

To update your user's password, navigate to **Account Name \> Profile \>[Password](https://kb.apifon.com/set-up-your-profile?hsLang=en#password)**.

![](https://kb.apifon.com/hs-fs/hubfs/image-png-Mar-06-2025-11-12-01-6618-AM.png?width=394&height=104&name=image-png-Mar-06-2025-11-12-01-6618-AM.png)

 

Now you know how to reset your password on the Apifon platform. 🚀

Thank you for reading!

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