--- title: How to change your billing plan? description: In this article, you will learn how to upgrade, downgrade, or cancel your Apifon billing plan. --- [Skip to content](https://kb.apifon.com/subscription-based-model#main-content) - [English](https://kb.apifon.com/subscription-based-model) - [Ελληνικά](https://kb.apifon.com/el/pos-na-allaxete-to-plano-sas) English Show submenu for translations ![apifon-full-lock-up-purple-1.png\]](https://kb.apifon.com/hs-fs/hubfs/apifon-full-lock-up-purple-1.png?height=40&name=apifon-full-lock-up-purple-1.png) Open main navigation Close main navigation - - [English](https://kb.apifon.com/subscription-based-model) - [Ελληνικά](https://kb.apifon.com/el/pos-na-allaxete-to-plano-sas) English Show submenu for translations - [apifon.com](https://www.apifon.com/) [apifon.com](https://www.apifon.com/) How can we help you today? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.apifon.com/?hsLang=en) 2. [Account & Billing](https://kb.apifon.com/account-billing?hsLang=en) 3. [Billing & Payments](https://kb.apifon.com/account-billing?hsLang=en#billing-payments) # How to change your billing plan? ## In this article, you will learn how to upgrade, downgrade, or cancel your Apifon billing plan. ### Upgrade plan #### **When do you need to upgrade your plan?** If you need additional subscribers or wish to send (more) emails, the solution lies in upgrading your subscription. This process involves purchasing a larger plan or tier to accommodate your growing needs. The upgrade is executed promptly, and it includes the renewal of the subscription cycle in your account. This means that you can enjoy the increased benefits of your new subscription plan without any delay. - Any remaining days from the previous subscription are prorated and adjusted in the newly upgraded plan. - You will receive an email, confirming the successful completion of the upgrade. This email outlines the details of the new subscription plan and any changes to the user's account. #### **How to Upgrade your plan?** Navigate to the **Account Name \> Account** tab and follow these steps: 1. Go to the Plan section and click on **Upgrade** if you are on a free plan or **Edit** if you are on a paid plan. 2. Proceed to the **Plans & Tiers** section. 3. Select a higher tier or plan available. #### **Pro-ratio** #### What is Pro-ratio? The concept of **pro-ratio** is integral to the upgrade process. Pro-ratio involves **adjusting the value of the subscription days that haven't been used.** In other words, the value of the unused days from the previous subscription is subtracted from the value of the new subscription. This ensures that users only pay for the services they use, creating a fair and transparent system. Upon upgrading your subscription, a **detailed invoice** will be **sent** to you on the **second day of the upcoming month**. This document provides a comprehensive breakdown of your subscription and payment details, serving as a reference for your records. ### Downgrade plan If the circumstances change you may need to adjust your subscription to a lower plan or tier. How to Downgrade your plan? Navigate to the **Account Name\>Account** tab and follow the steps below: 1. Go to the Plan section and click **Edit**. 2. Proceed to the **Plans & Tiers** section 3. Select a lower tier orDowngrade your plan. 4. Confirm **Downgrade**. Once you confirm the downgrade, your subscription will be adjusted to your new plan or tier by the time your plan expires. Upon the successful update of your plan, you will automatically receive a confirmation email notification. This email includes details about the downgraded plan, the adjusted expiration date, and any potential changes in billing. - For now, the only option is to switch from the **Pro** plan to **Basic**. - The selected tier should be equal or greater than the account's current subscribers. It is important to note that downgrading to a free plan is not an option. ### Cancel plan #### **How to cancel your plan?** Navigate to the **Account Name \> Account** tab and follow the steps below: 1. Go to **Account Overview.** Under the Plan section, there is the **Cancel Plan** option. 2. Select **Cancel** if you wish to proceed with canceling your plan or **Downgrade** if you change your mind. 3. Choose to **proceed with the cancelation** if you want to cancel your plan. By canceling your plan, you will automatically switch to the free plan.   Now you know how to upgrade, downgrade, or cancel your Apifon billing plan. 🚀 Thank you for reading!   - [Getting Started](https://kb.apifon.com/getting-started?hsLang=en) - [Account & Billing](https://kb.apifon.com/account-billing?hsLang=en#main-content) - [Account Management](https://kb.apifon.com/account-billing?hsLang=en#account-management) - [Billing & Payments](https://kb.apifon.com/account-billing?hsLang=en#billing-payments) - [Security & Access](https://kb.apifon.com/account-billing?hsLang=en#security-access) - [Email & Domain Security](https://kb.apifon.com/account-billing?hsLang=en#email-domain-security) - [Campaigns](https://kb.apifon.com/campaigns?hsLang=en#main-content) - [Campaign Management](https://kb.apifon.com/campaigns?hsLang=en#campaign-management) - [Templates & Content](https://kb.apifon.com/campaigns?hsLang=en#templates-content) - [SMS](https://kb.apifon.com/campaigns?hsLang=en#sms) - [Viber](https://kb.apifon.com/campaigns?hsLang=en#viber) - [Email](https://kb.apifon.com/campaigns?hsLang=en#email) - [Landing Pages](https://kb.apifon.com/campaigns?hsLang=en#landing-pages) - [Automations](https://kb.apifon.com/campaigns?hsLang=en#automations) - [Integrations](https://kb.apifon.com/integrations?hsLang=en) - [Lists](https://kb.apifon.com/lists?hsLang=en#main-content) - [List Management Tools](https://kb.apifon.com/lists?hsLang=en#list-management-tools) - [Forms](https://kb.apifon.com/lists?hsLang=en#forms) - [Segmentation](https://kb.apifon.com/lists?hsLang=en#segmentation) - [Reports & Analytics](https://kb.apifon.com/reports-analytics?hsLang=en#main-content) - [SMS](https://kb.apifon.com/reports-analytics?hsLang=en#sms) - [Viber](https://kb.apifon.com/reports-analytics?hsLang=en#viber) - [Email](https://kb.apifon.com/reports-analytics?hsLang=en#email) - [Tracking & Integrations](https://kb.apifon.com/reports-analytics?hsLang=en#tracking-integrations) - [E-Commerce](https://kb.apifon.com/reports-analytics?hsLang=en#e-commerce) - [FAQs](https://kb.apifon.com/faqs?hsLang=en) [![](https://kb.apifon.com/hs-fs/hubfs/apifon-master-logo-white.png?width=1080&height=556&name=apifon-master-logo-white.png)](http://apifon.com) Copyright © 2026, Apifon S.A