Apifon supports SMS communication worldwide.
SMS is a fast, effective, and valuable tool for reaching out to customers across the globe. Apifon provides connections to over 240 carriers in 200 countries, ensuring top-notch deliverability.
It is important to note that SMS delivery may vary depending on the destination. To ensure successful communication, it is always advisable to consult your account manager or contact our sales team at sales@apifon.com for the appropriate information.
Viber is an app that runs globally.
Viber is available in over 190 countries and supports more than 40 languages. It is the premier solution for global businesses, facilitating seamless communication with customers worldwide.
Your main identification with Viber is your registered Sender ID. Every Sender ID is set to send messages towards specific destinations. If you send a message to another destination, it will not be delivered to the end user.
By default, there is a limit of 20 open countries per Sender ID. To open a new country or remove an already existing one, please contact your account manager or our sales team at sales@apifon.com.
Expand your SMS campaign around the Globe
Each country and intermediate messaging provider has their own set of laws, regulations, and restrictions regarding SMS delivery to a destination. These regulations are dynamic and constantly changing, so keeping track of your delivery reports is essential to maintain successful communications.
If you send messages disregarding these guidelines, they may never be delivered, marked as SPAM, or show modifications in their content.
Before you start sending to a new country, consult your account manager or our sales team to assist you in preparing accordingly.
How can I prepare my communication effectively?
We are here to help you prepare your communication effectively. Our goal is to ensure that your messages are delivered successfully.
Our team will work with our partners around the world to research current regulations and advise you on the best practices to follow. We will guide you every step of the way to guarantee maximum delivery rates for your communication.
How does it work?
Depending on the regulations, you may need to provide us with some information about your company (Company Name, Official Website, Sender ID, etc.) or your communication practices (Opt-in and Opti-Out process, type of communication, content samples, URLs, etc.) to prevent your messages from getting filtered.
Alternatively, you may need to adjust your settings or fill in a form or letter of authorization.
What is the completion time for a request?
The completion time for a request depends on its complexity and the operator.
Typically, the process will be completed within 4-12 weeks. However, we always make sure to ask for an estimated time of completion for each request and let you know accordingly.
Is it necessary to prepare for your global communication campaign?
Not all destinations require you to adjust your settings or provide additional information. Some countries have open and free communication policies. However, it is crucial to be prepared and take proactive steps to ensure your communication will be successful and free from complications. Gather all necessary information before sending out your message.