---
title: Import Subscribers
description: In this article, you will learn how to import subscribers to your list in the Apifon platform.
---
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# Import Subscribers
## In this article, you will learn how to import subscribers to your list on the Apifon platform.
You can view and manage your subscribers by navigating to **Subscribers \> Lists**.
### ****
### **Add & Edit Subscribers**
You can add subscribers to your list with one of the methods below:
- **Add:** Click**Add** to manually type all the information for a new subscriber and add them to your list. Click on an existing subscriber to edit their information.
- **[Import](https://kb.apifon.com/import-subscribers):** Upload a file with all your subscriber data to add or update your subscribers.
- **[Forms](https://kb.apifon.com/create-and-edit-your-sign-up-form?hsLang=en)**: Let your audience subscribe to your list via a public online form or update their information via personalized forms.
- **[API Integration](https://kb.apifon.com/edit-api-tokens?hsLang=en)**: Sync a list from your system to the Apifon platform.
The **destination** (Μobile/Εmail) is the core information for a subscriber. It cannot be edited, deleted, or duplicated.
The Import option allows you to **add and update subscribers in bulk** to your Apifon list by uploading a file with all your subscriber data.
Before you upload a file, make sure you follow all **[guidelines](https://kb.apifon.com/import-list-correctly?hsLang=en).**
To upload your file, follow the steps below:
1. Click **Subscribers \> List**.
2. Select your list.
3. Click ** Import**.
****
4. Choose your file from your computer, and click **Next**.
5. **Match the columns** of your file with the columns of the list, and click **Next**.
Keep the **Skip first row on Import** option activated if the uploaded file has labels on the first row. Otherwise, click on the switch toggle to deactivate it.
Keep the **Set International format** option activated if you want the platform to automatically set all numbers on this list to an international format (with the country code included).
6. Edit your import **Settings**, check the **Consent box**, and click **Next.**
****
7. Click **Import**.
### **Results**
Depending on the length of your file, the platform will take some time to load before the import is complete.
Whenthe upload is complete, a new blue bar will appear at the top of the list with the import statistics.
Here, you can see how many subscribers were **added successfully**, **updated** (already existing), and **not imported**.
To investigate the **errors** that caused your import to fail, follow the steps below:
1. Click on **Details** on the blue bar. If you missed the blue bar, click on **Settings \> Import History.**
Here, you can view all your file uploads and check the number of subscribers that gave each upload result (added, updated, not imported).
2. Click the **download button** next to the number of subscribers **Not Imported** on your last upload try.
3. You will receive a new file on your computer with the subscribers that failed. The column on the right will indicate the error message for each subscriber.
The most common errors are the following:
- **Duplicate:** The platform automatically detects subscribers that already exist in your list and will not upload them again. For a subscriber to be considered a duplicate, the destination (mobile or email) should already exist on the list.
- **Invalid Destination:** The format of the mobile destination is wrong. If you cannot detect any issues, check and delete any extra spaces or columns, and make sure you match the columns correctly on the next try.
- **Invalid Email:** The format of the email destination is wrong. Check for misspellings, extra spaces, or empty columns. Make sure you match the columns correctly on the next try.
- **Blocked:** You cannot upload a subscriber you have blocked, for security reasons. If you are sure you want to upload this subscriber, first delete them from the [Blocked list](https://kb.apifon.com/block-subscribers-blacklist?hsLang=en).
Now you know how to import subscribers to your list on the Apifon platform. 🚀
Thank you for reading!
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