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      Use Viber Deep Links

      In this article, you will learn how to use Deep Links in your Viber message on the Apifon platform.

      Viber Deep Link are a feature that allows you to perform actions inside the Viber application and make your Viber messages more interactive.

      When a subscriber clicks on a Deep Link in a Viber message, instead of being redirected to a new page, an action will be performed within the Viber app. 

      • You can add a Deep Link to your Viber Quick Message,  Campaign or Template.
      • You can either insert the Deep Link in the button URL field or the text area. 


      The available Viber deep links are the following:

      1. Click to Call
      2. Open Chat
      3. Public Account
      4. QR Scanner 
      5. Chatbot Conversation
      6. Chatbot Info Screen
      7. Custom Chatbot Context


      Click to Call

      Deep Link: viber://keypad?number=<number>

      Action: Redirects to the Viber keypad filled with your number. 

      Steps: Type the Deep Link, and replace <number> with the digits of your phone number. Remember to add the country code (e.g. 30) and erase the <> symbols.  

      Open Chat

      Deep Link: viber://chat?service=<serviceid>

      Action: Redirects to the chat window of your 2way Sender ID.

      Steps: Type the Deep Link, and replace the <serviceid> with the service ID  of your 2way Sender ID.  Remember to  erase the <> symbols.  


      You can use this feature only with a 2way Viber Sender ID. 

      QR Scanner

      Deep Link: viber://more/qr

      Action: Redirects to a QR scanner inside the Viber application.

      Steps: Type the Deep Link, and leave it unchanged. 


      Chatbot Conversation

      Deep Link: viber://pa?chatURI=<URI>

      Action: Redirects to a conversation with the bot and triggers a conversation-started event.

      Steps: Type the Deep Link, and replace <URI> with your Chatbot URI.
      Remember to erase the <> symbols.  


      You can use this feature only if you have a Chatbot.

      Chatbot Info Screen

      Deep Link: viber://pa/info?uri=<URI>

      Action: Redirects to the info screen of the bot.

      Steps: Type the Deep Link, and replace <URI> with your Chatbot URI.
      Remember to erase the <> symbols.  

      This Deep Link is supported on Android and iOS, but not on Desktop.

      Custom Chatbot Context


      Deep Link: viber://pa?chatURI=<URI>&context=<YourContext>

      Action: Redirects to a chatbot conversation with custom context for every subscriber. 

      Steps:

      1. Type the Deep Link, and replace the word <URI> with  your Chatbot URI.
        Remember to erase the <> symbols.  
      2. Delete the phrase <YourContext>.
      3. Select a subscriber field to replace the above phrase. 



       

      Now you know how to use Deep Links in your Viber message on the Apifon platform. 🚀
      Thank you for reading!